Garage Address
Opening hours
We Offer NHS Staff 10% Discount on Labour Cost
We Offer Armed Forces 10% Discount on Labour Cost
If you bring your car to us you'll be guaranteed an excellent service and a job well done. You can rely on our experienced and friendly mechanics at Merlin Auto Services for a range of vehicle services. From servicing and MOT tests to DPF cleaning and tyres, we do it all. We have the dealer level eq ...Read more
Show All
Joe
Verified Booking
Score: 1/5
Review left: 26/04/24
I'm not one for leaving negative reviews because I tend to think the best of people, but after spending 2 weeks there, my car is in significantly worse a condition that it was given to the garage in. - Rather than fixing the leak, coolant is now no longer flowing round the engine at all. - They stated the radiator needs replacing, however this was not supported by a later inspection by an Audi specialist. - Jubilee clips have been replaced with plastic zip ties. - New dent on the chassis.
Wouldn't recommend
Reply from Merlin Auto Services
In response to this inaccurate review from Mr Sankey. The vehicle's fault was diagnosed by the AA as a cracked thermostat housing, and was booked in with ourselves on March 25th for diagnosis and repair. March 25th: We confirmed the fault and Mr Sankey authorised the replacement part March 26th: Mr. Sankey was contacted to inform him that we had received the incorrect housing for his vehicle and a replacement needed to be ordered. March 28th: Mr. Sankey was informed that after fitment we were unable to get heat through heater vents, for which he authorised further investigation. April 3rd: Mr. Sankey was informed that there was a possible heater matrix fault (common fault) he declined work. FACTS: No cable ties were used, vehicle was with us 5 working days. Vehicle never raised.
Libbie
Verified Booking
Score: 5/5
Review left: 25/04/24
Very efficient set up with great booking system and friendly communication. The mechanic took time to explain the issue with my car throughly without condescension.
Would recommend
Trevor
Verified Booking
Score: 5/5
Review left: 19/04/24
Friendly and good on time service. Mot.
Would recommend